Local Area Network (LAN) Design Considerations (IT professionals only)

    Local Area Network (LAN) Design Considerations (IT professionals only)Person accepting this assign=ment must use VISIO. Plagiarized is not acceptable and will require a refund. It’ imperative that all directions are followed. Reply with fee

    Complete the following modules in the Pluralsight course, “Network Architecture for CompTIA Network+ (N10-006)”:
    Understanding WAN Technologies
    Installing and Terminating Network Cables and Connectors
    Differentiating Between Common Network Infrastructures
    Implementing a Network Addressing Scheme
    Understanding Routing Concepts and Protocols
    Introducing Unified Communications Technologies
    Comparing Cloud and Virtualization Technologies
    Review the following module in the Pluralsight course “Network Architecture for CompTIA Network+ (N10-006)”:
    Implementing a Basic Network
    Background: Hugh Generic of Generic Financial Services has hired XYZ Systems Consulting to help with the LAN design of two offices. Mary Prince of XYZ Systems Consulting met with Hugh Generic and a transcript of their conversation can be found in the student download section on the right within the XYZ Systems Consulting folder.
    Resources:
    To gain additional insight on how to analyze network needs and possible vulnerabilities, download and use NMap which also contains Zenmap GUI as the graphical interface to show scan results. NMap is a free open source tool used to gain additional information on how to review network traffic and determine additional hosts, operating systems being used, scan ports, and application versions used on a network. The instructions for use can be downloaded using the link under the materials section on the right. Be sure to follow these instructions and then review the types of information provided.

    Assignment:
    Determine how use of this tool can be used to make decisions and provide the modification needed for this LAN Design project.
    Prepare a LAN design using Visio® for service request SR-mf-005 & SR-mf-007.
    Name your project “005_LastName_FirstInitial” and choose Create an Empty Scenario.

    Materials (These tools must be used to complete assignment)

    NMap – (Found online at NMap.com)
    NMap User Guide – (Found online at NMap.com)
    XYZ Systems Consulting Transcript – (Attached)
    XYZ Systems Consulting SR-mf-005 & SR-mf-007 – (Attached)
    Toolwire®: Personal Student Desktop Access (NOT sure if can be accessed online)
    Pluralsight: Network Architecture for CompTIA Network+ (N10-006) – (online at Pluarsight.com

    U nauthorized use, duplication and/or distribution of the content contained in this document are hereby prohibited without thewritten consent of Apollo
    Educat ion Group, Inc. ©2015 Apollo Education Group, Inc. Copyrights are retained by their owners.“
    College of Information Systems and Technology
    College of Information Systems and Technology 1 XYZ Systems Consulting: SERVICE REQUESTS: SR-mf-005 and SR-mf-007
    XYZ SYSTEMS CONSULTING
    SERVICE REQUEST: SR-mf-005 LAN Design- Boise Office
    Requester
    Hugh Generic
    Description
    Create a Requirements Document and a Logical Design for the LAN for
    Generic Financial’s Boiseoffice.
    Location
    Boise, ID
    Background
    Generic Financial has completed the tenant improvements on its Boise, Idaho office and is
    getting ready to formally open its office there. Mary Prince met with Hugh Generic and
    discussed the company’s needs. A transcript of the conversation can be found in the student
    area. A formal requirements document and a logical design, based on Hugh and Mary’s
    conversation, need to be prepared and approved before work on the network can
    proceed.
    Expected Results
    A Network Requirements document. A Logical Design for theLAN.
    U nauthorized use, duplication and/or distribution of the content contained in this document are hereby prohibited without the written consent of Apollo
    Educat ion Group, Inc. ©2015 Apollo Education Group, Inc. Copyrights are retained by their owners.“
    College of Information Systems and Technology
    College of Information Systems and Technology 21 XYZ Systems Consulting: SERVICE REQUESTS: SR-mf-005 and SR-mf-007
    XYZ SYSTEMS CONSULTING
    SERVICE REQUEST: SR-mf-007 LAN Design- Sioux Falls Office
    Requester
    Hugh Generic
    Description
    Create a Requirements Document and a Logical Design for the LAN for
    Generic Financial’s Sioux Fallsoffice.
    Location
    Sioux Falls, SD
    Background
    Generic Financial has signed a lease for its Sioux Falls office. Tenant improvements will begin
    in the next few weeks. Mary Prince met with Hugh Generic and discussed the company’s
    needs. A transcript of the conversation can be found in the student area. A formal
    requirements document and a logical design, based on Hugh and Mary’s conversation,
    need to be prepared and approved before work on the network can proceed.
    Expected Results
    A Network Requirements document. A Logical Design for theLAN.
    College of Information Systems and Technology
    College of Information Systems and Technology 1
    Unauthorized use, duplication and/or distribution of the content contained in this document are hereby prohibited without the written consent of Apollo
    Education Group, Inc. ©2015 Apollo Education Group, Inc. Copyrights are retained by their owners.
    XYZ Systems Consulting: Transcript with Hugh Generic
    XYZ SYSTEMS CONSULTING
    CONSULTATION: XYZ Systems Consulting and Generic Financial
    Transcript of conversation between Hugh Generic (HG), of Generic Financial Services
    and Mary Prince (MP) of XYZ Systems Consulting discussing the computer network
    needed for Generic’s planned offices.
    (MP) Good morning Hugh. Tell me a little about your company.
    (HG) Generic Financial Services is going to be the preeminent provider of low cost
    mortgage services in its region. We will offer mortgages to homebuyers, specializing in
    first time buyers and problem credit clients. We’ll make our profits by strictly controlling
    costs. Rather than having a large staff of brokers and secretaries to sell financing
    packages to each customer, I will keep the staff small and rely upon technology to let
    the customers sell themselves on the mortgages they want. Customers will need to
    enter their own mortgage applications online and approvals or denials will be sent
    electronically. The loan decisions will be made at the home office by the lending
    committee; However, committee members will not always be in the office and will
    need to access the database from wherever they may be on a daily basis.
    (MP) How many offices will there be?
    (HG) Eight. The first two will open in Boise, Idaho and Sioux Falls, South Dakota. The Boise
    location is the home office.
    (MP) Where will the other office be?
    (HG) One in Montana, two in Wyoming, two in North Dakota and one more in South
    Dakota in Rapid City.
    (MP) How many people will be in the home office?
    (HG) To start, three brokers and two admin assistants to handle administrative issues
    company wide.
    (MP) How many people will be in the other offices?
    (HG) Each office will have 2 – 3 brokers. Each of the brokers will work on commission
    and will provide their own laptop computers. The company will provide the networks,
    Internet access, printers, fax and telephones for each office. In addition to the brokers,
    each location will have an experienced receptionist in the office from 8am – 5pm
    Monday through Friday to open and close the office, greet clients, answer the phone
    and take care of local record keeping.
    College of Information Systems and Technology
    College of Information Systems and Technology 2
    Unauthorized use, duplication and/or distribution of the content contained in this document are hereby prohibited without the written consent of Apollo
    Education Group, Inc. ©2015 Apollo Education Group, Inc. Copyrights are retained by their owners.
    XYZ Systems Consulting: Transcript with Hugh Generic
    (MP) How much physical space will the offices occupy?
    (HG) They’ll range in size from about 800 square feet to around 1200 square feet.
    (MP) Do you have any idea how the offices will be laid out?
    (HG) Most of the offices haven’t been leased yet. We’ve identified spaces that we
    would like to occupy, but the details aren’t finalized. The spaces we’re looking at are
    located on the ground floor either in office parks on strip office building in the
    downtown areas of the selected cities. Being on the ground floor has a number of
    advantages, but, with the right location and lease package, we would consider a
    space on a higher floor of an office building. For example, the Boise office is already
    leased. As the home office, it needed more space since it will handle the administrative
    needs of the whole company, and we’ve got just under 1200 square feet.
    Unfortunately, we couldn’t find that much space on the ground floor in the right
    location in the city. We actually ended up occupying two spaces in the building. On
    the ground floor, we’ve got an 800 square foot space where the brokers will meet the
    customers. The last tenant did a beautiful job in finishing the space – a lot of oak
    paneling and hardwood flooring. We don’t want to change a thing. The administrative
    people will work up on the 7th floor in a space that is just under 300 square feet. We’ll
    have to figure out some way to connect the admin staff with the brokers so that we’re
    not running up and down the stairs or calling back and forth on the telephone to
    exchange information.
    (MP) How about the Sioux Falls location?
    (HG) We just signed the lease on the Sioux Falls office. It is 900 square feet on the
    ground floor in a strip office building. The space is just one large room right now. The
    landlord has given us an allowance for TIs and we’re looking for someone to help us
    with the design layout.
    (MP) Do you see any areas in the offices that will be devoted to specific needs?
    (HG) Well, each office will have a file storage area, a computer/phone area, and
    private meeting area for client broker meetings. Depending on the office size and the
    budgets for Tenet Improvements, some of the locations will have private offices, while
    others will have cubes with one or two private meeting rooms. Each office will also have
    a client waiting area, and each of these waiting areas will have self-serve kiosks with
    computers that can be used by clients to access the company’s website and their own
    personal applications. The customer area will be 200 – 300 square feet, but needs to be
    designed in such a way to allow clients enough space to maintain their privacy while
    entering information into the computer.
    (MP) Are there any security concerns you feel need to be addressed?
    College of Information Systems and Technology
    College of Information Systems and Technology 3
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    XYZ Systems Consulting: Transcript with Hugh Generic
    (HG) Since we are dealing with personal financial information, I am quite concerned
    about security. I don’t want to face a lawsuit from a disgruntled client because the
    client’s identity was stolen or even get a letter from a couple telling us that their
    personal information was posted on the Internet. All the technology that will be
    implemented has to be on the leading edge when it comes to security. We also want
    to implement some kind of internal security system so that not every employee can
    access all of the company’s clients’ information. So, security is very important. We
    realize it won’t be cheap to secure our information, but we can’t spend all our money
    on security and not have our other technological needs met. In addition to technical
    security, I am concerned with physical security of the computer systems, but I don’t
    really understand how we can protect our information but still provide access to clients
    in the office. Each office has to have a separate location to keep all the computers
    and other equipment. I am so concerned about the various security issues because I
    know that the success of the company will be based on the clients’ perceptions of how
    their personal information is kept private in addition to how well I can service their
    mortgage needs.
    (MP) What are the surrounding neighborhoods like?
    (HG) The Boise office is in a downtown area of Boise dominated by different banks.
    There are a few trendy restaurants and coffee shops nearby. The Sioux Falls office is on
    the edge of a residential neighborhood. It is along two main streets that have a number
    of insurance companies and mortgage brokers in store front offices. There are some
    coffee shops and a number of fast food restaurants nearby. There is a hyper market
    store about a block away. Both offices are fairly close to Interstate highways.
    (MP) What kind of technology are you envisioning?
    (HG) The plan is to have a company website that can be accessed either from the inoffice
    kiosks or online that customers can use for self-service until they can be seen by
    one of the office brokers. This website will need to have access to the latest interest
    rates, financial calculators and other information that a person applying for a home
    mortgage might be interested in accessing while waiting for their broker. Each office’s
    network should be connected to the home office, but I’m not sure of the best way to
    accomplish this interoffice connectivity. I want to be able to be in any of the offices
    and be able to access the data the same way, no matter which office I happen to be
    in. Another reason that offices’ networks must be connected to each other is that we
    will create our own client database and I want to be sure that each mortgage
    application is stored in a central location so that it can be reviewed by the committee
    wherever we might be. However, I’ve read about what happened to the companies
    directly affected by the 9/11 terrorist attacks in New York and am concerned with
    disaster recovery. We must have some kind of redundancy in each office. I know that
    there are several levels of redundancy; That each computer can have redundant
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    Education Group, Inc. ©2015 Apollo Education Group, Inc. Copyrights are retained by their owners.
    XYZ Systems Consulting: Transcript with Hugh Generic
    components to improve its availability; And that each network can have duplicate
    parts to allow automatic failover should a problem occur with a particular component.
    I want to be sure that we don’t have a system problem just because one piece of
    equipment failed. Some of the committee members are interested in wireless
    computers, but as I said earlier, security is our chief concern. I mean, how can I tell my
    clients that their data is secure when people in other offices could access my network?
    So, unless you can really demonstrate that wireless is secure, I’m not interested in
    hearing about how great wireless can be. I know a little about databases, so I want to
    have a powerful one that can help increase the profitability of the company while at
    the same time be easy for the employees to access the information they need. The
    database needs to be fast enough so that no one is waiting too long for the computer
    to respond with the information needed to answer a client’s question. Since the
    database will contain virtually all the information about the company and its clients, we
    need to have it backed up regularly in case something happens to it. In addition to the
    database, I’m sure that we will have lots of other files and things that need to be
    backed up. I once had a computer crash and lost all my important files because I
    didn’t understand that I was responsible for backing up my data. Someone once told
    me that there are two kinds of computer users, those that have lost data, and those
    that will. I guess I’m now a ‘have lost’ and don’t want to have that experience again. I
    think I want to have a website that is connected somehow to the database. I was
    reading on a flight to Boise a few weeks ago just how easy it can be, but as I continue
    to research the topic, I begin to wonder if it makes sense to do that at all. I have a
    sneaking suspicion that if people that enter the data can later retrieve it, that people
    that didn’t enter it could retrieve it as well. For instance, let’s say a couple goes to an
    Internet café and fills out their application online. What would happen if someone used
    that same computer immediately afterwards? Another concern is hacking. How do we
    protect our website from being hacked?
    (MP) We’ll figure out a way to protect you. What about Email?
    (HG) We’ll need Email, but I want to be sure that someone else can’t read our
    messages. We should have our own Email name; You know – Hugh Generic@
    GenericFinancial.com and our own server to send and receive our Email. I’ve read
    about spam and viruses, so I want to eliminate as much of that junk as possible, but not
    be so restrictive that potential clients send us Email that we never receive.
    (MP) Do you hand any specific hardware needs?
    (HG) Well, we’ll need printers, both black and white and color. I’d like to be sure that
    we don’t miss a fax that comes in. I have heard about fax machines that can be
    connected to the network, but don’t understand how that would work. A guy I golf with
    sometimes says the he can actually send a fax without printing a page and I’m sure
    that would save us a bunch of money, both in time and in supplies. I’ve also seen ads
    College of Information Systems and Technology
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    XYZ Systems Consulting: Transcript with Hugh Generic
    for some copiers can be used as both a printer and a copier and can scan and even
    Email a document without having to go to a computer.
    (MP) Who will support the company’s network?
    (HG) I expect that the employees will have basic computer skills and will be able to
    change toner and ink cartridges and reboot computers when necessary. However, all
    technical support will be outsourced to you XYZ’s System Consulting. I know XYZ’s does
    not have offices in the cities where Generic’s will be located so we’ll have to have
    some type of remote support. I am not sure how that will work, but I have spoken with
    other people in the mortgage industry back east and they tell me that they have
    people fix their computers who aren’t even the same city. For instance, one company
    has its headquarters in Atlanta, and offices in South Carolina. The computer guys in
    Atlanta can call a user in South Carolina and then make the mouse move and type on
    the computer so that the user in South Carolina feels like a ghost has haunted the
    computer. That sounds like something that could help us, with the people from XYZ’s
    Consulting being able to see what we did wrong and fix it without us having to pay for
    them to come to North Dakota.

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